Mr Stead sometimes needs to tell clients to leave his surgery and return when they have calmed down. Clients have shown up intoxicated, after consuming cannabis or alcohol, and they were asked to come back when they were no longer under the influence. Despite these incidents, Mr. Stead remains passionate about his job, tending to animals brought to his surgery. He suggested implementing a licensing system for dog owners to ensure they are capable of caring for animals properly.
The incident involving Arbaz Hamza Hamid, who was jailed for assaulting Mr. Stead, has not discouraged Mr. Stead from his work. Judge Sean Morris said the sentence should deter others from similar behavior. Hamid’s co-owned XL Bully dog passed away at Mr. Stead’s surgery, despite the vet’s warning. It was revealed that the dog had been imported from America and was expensive. Mr. Stead mentioned that despite modern drugs’ improved survival rates, there are times when he cannot save an animal’s life.
He also noted that some co-owners of animals are more interested in their animals as investments rather than pets. Mr. Stead prefers to discuss treatment with all animal owners and co-owners before proceeding with the treatment. He also mentioned that vet bills are increasing due to the current cost of living crisis. When Hamid arrived after the dog had passed away, Mr. Stead and his colleagues were not aware of who he was.